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General terms and conditions

GENERAL TERMS AND CONDITIONS

Article I
Introductory Provisions

  1. Domelia, s.r.o., with its registered office at Moyzesova 931/4, 811 05 Bratislava, Company ID No.: 55860257, Tax ID No.: 2122123949, registered on 23 October 2013 with the District Court Bratislava, file No. 174306/B, section Sro (hereinafter referred to as the “Operator”), is the operator of the website www.domelia.sk (hereinafter referred to as the “Website”).

  2. The Operator issues these General Terms and Conditions (hereinafter referred to as the “GTC”), which regulate certain rights and obligations of the Operator and persons when using the Services provided through the Website.

  3. The GTC are binding on all users of the Website Services and form an integral part of the contractual relationship with the Operator.

  4. Interpretation of terms. The following terms have the following meaning in the GTC and/or in the Agreement:

    • Services means all services provided by the Operator through the Website,
    • Classified Ad is a type of Service consisting of the publication of classified notices in text form, with possible photo documentation, on the Website; in particular, this includes work such as childcare, household help, tutoring, care for seniors or persons with severe disabilities, handyman services, and work in the field of health and beauty
    • Profile is a type of Service consisting of the publication of notices in text form, with possible photo documentation, on the Website; in particular, this includes offers to provide childcare, household help, tutoring, care for seniors, persons with severe disabilities, handyman services, and services in the field of health and beauty
    • Advertising is a special type of Service consisting of the publication of advertising notices in graphic and/or text form on the Website, in particular in the form of an advertising banner or advertising article.
    • Household is a Client who, as a natural person, is looking for a Helper for their own needs or the needs of family members.
    • Helper is a Client who, as a natural person, uses the Website Services for the purpose of performing Work for a Household.
    • Company is a business partner who uses the Website Services for the purpose of providing services for a Household or looking for a Helper for the needs of its clients.
    • Client is a natural person or business partner who, in accordance with these GTC, publishes Classified Ads or a Profile on the Website, or who publishes Advertising on the Website. A Client who is interested in publishing a Profile on the Website in accordance with these GTC must be at least 16 years old at the time of the first publication of the Profile.
    • References and ratings are information about a Helper or Company, relating in particular to previous work experience or experience in providing household services.
    • Cookies – are small files that are downloaded to the device (computer, tablet, mobile phone, etc.) of a Household, Helper, or Company while using the website. The Operator uses cookies to examine the effectiveness of the website. Cookies generally do not contain any information used to identify individuals, but are instead used to identify the browser on a specific device. Cookies may be temporary or persistent, remaining on the device of the Household, Helper, or Company even after the browser is closed for the period specified in the cookie. These persistent cookies may be checked during each visit to the website. The information we collect through the website includes: browser type, internet address from which the user connected to the website, device operating system, device IP address. To display more relevant advertisements, some cookies are set by third-party advertising systems, such as Google Adsense. This can be turned off in the Google account. A computer can be set to refuse cookies, although in such a case some website functions may not work.

Article II
Services Provided to Clients

  1. Publication of a Classified Ad. After successful completion of Registration, a Household is entitled to publish a Classified Ad through the Website. A Company may publish a Classified Ad through the Website only with an active paid membership according to the valid price list; without a paid membership, a Company may use only Registration and browsing of Classified Ads and Profiles free of charge. A Classified Ad may be published on the Website for a maximum of thirty (30) days. During the publication of a Classified Ad, the Client is entitled to adapt it to their own requirements, but is not entitled to change the originally entered type of work. The Operator reserves the right not to publish Classified Ads with identical content.
  2. When adding a Classified Ad, the Client is obliged to ensure that its content complies with the applicable legal regulations of the Slovak Republic, these GTC and/or the agreement, in particular:
    • within the Classified Ad, to publish exclusively job offers relating to childcare or care for seniors, persons with severe disabilities, household help, tutoring, handyman work, and offers in the field of health and beauty; the Client must not offer other products or services in the Classified Ad, nor include any advertising or promotional information or notices that are contrary to good morals,
    • to adjust the content of the Classified Ad so that it does not interfere with the rights of other persons and does not in any way disparage their good name or harm their other rights declared by the Constitution of the Slovak Republic and the relevant legal regulations of the Slovak Republic,
    • not to publish within the Classified Ad their exact residential address, telephone number, email address, date of birth and birth identification number, or any data that, pursuant to Act No. 18/2018 Coll. on Personal Data Protection and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, may be considered personal data; the Operator reserves the right to remove such data from the advertisement or not to publish such Classified Ad. Contact details such as the Client’s telephone number and email address may be provided by the Client exclusively in the place designated for this purpose; under no circumstances may they constitute an identifier of a specific natural person.
  3. The Client is fully responsible for the content of the Classified Ad, including text and photographs. If the Classified Ad contains any graphic representation, photograph, or other result of intellectual creative activity, the settlement of the claims of the author of such work, or obtaining consent to publish persons depicted in photographs, is the sole responsibility of the Client. The Client agrees that if any claims and/or sanctions are raised against the Operator due to the infringement of any rights of third parties referred to in the preceding sentence, the Client shall satisfy such claims and/or sanctions and indemnify the Operator in full.
  4. Publication of advertising. Advertising is published on the basis of an order and/or on the basis of a concluded agreement.
  5. The subject of Advertising may in particular be an advertising notice aimed at promoting the Client and/or the goods and services offered by the Client. Advertising must comply with the applicable legal regulations of the Slovak Republic. Further detailed rules for publishing Advertising may be the subject of an agreement.
  6. Unless expressly stated otherwise in the agreement, the other provisions of these GTC shall apply mutatis mutandis to the publication of Advertising.
  7. Publication of a Profile. Helpers or Companies may create their own Profile through the Website after successful completion of Registration. A Profile represents an offer to provide the following work: childcare, household help, tutoring, care for seniors, persons with severe disabilities, handyman services, and work in the field of health and beauty, in particular within the territory of the Slovak Republic. A Helper’s Profile may be published for the entire duration of the provision of Services by the Operator, updated at any time, and its publication may be canceled at any time. Creating and publishing a Helper’s profile is free of charge. A Company may create a Profile; however, it may publish it only with an active paid membership according to the valid price list; without a paid membership, a Company may use only Registration and browsing of Classified Ads and Profiles free of charge. A Helper with a published profile may communicate with a Household or Company free of charge. A Company may communicate with a Household or Helper only with an active paid membership. Paid membership is charged according to the valid price list published on the Website on the day the Service is ordered. Paid membership is provided for a prepaid period in accordance with the Operator’s current price list; upon expiry of this period, the membership terminates and is not automatically renewed. If the Client does not order a new membership after the membership period expires, no further payment obligations shall arise. In the event of early termination of the provision of the Service without fault on the part of the Operator, the Client shall not be entitled to a refund of the paid fee. The Operator is not responsible for unused Services.
  8. Publication of a rating. A rating is an evaluation of a Helper or Company by a Household, or an evaluation of a Household by a Helper or Company, in the form of answers to questions relating to reliability, work performance, or working conditions provided, together with the addition of their own comment. When adding a rating to the Website, Clients are obliged to respect the rules set out in these GTC.
  9. Ratings must be based on the Client’s own experience with the rated Client and must be objective and truthful.
  10. It is not permissible to include in ratings in the “Comment” category any data that could disparage the relevant Client or could cause them harm, in particular any offensive, defamatory, or vulgar statements or facts of an intimate nature; the Operator has the right not to publish such Rating content and not to include it in the overall Rating of the rated Client.
  11. Ratings of the relevant Client should, in the interest of the credibility of the data provided on the Website, be comprehensive, i.e. in addition to selecting the rating levels of the relevant Client in the individual predefined categories, the rater should also write their own comment.
  12. The Operator reserves the right to check a Classified Ad, Profile, or Rating before publication and not to publish it, or in serious cases to block the Client’s account and prevent the Client from further use of the Services, if:
    • the rules set out in these GTC were violated when entering the Classified Ad,
    • the Client uses data made available on the Website contrary to point 3 of this article of the GTC or allows another person to use it in such a way,
    • the Classified Ad was placed in an incorrect category as regards the content of the Classified Ad or may damage the good name of the Operator or other natural and legal persons,
    • the Classified Ad or Profile contains an offer of work in the form of MLM or door-to-door sales.
  13. Prohibition of misuse of the platform and contact details. The Client is obliged to use the Website and all data obtained through it exclusively for the purpose of arranging and carrying out services in accordance with these GTC.
  14. A breach of these terms includes in particular:
    • using contact details obtained through the Website for purposes unrelated to the offer or performance of services available on the platform,
    • contacting other Clients for a purpose that is contrary to good morals or legal regulations,
    • any communication of a sexual, obscene, harassing, inappropriate, or unsolicited nature,
    • attempts at abuse, coercion, or other inappropriate behavior toward another Client,
    • bypassing the platform for the purpose of carrying out illegal or inappropriate activities.
  15. The Operator is entitled, at its own discretion, even without prior notice, to:
    • block or cancel the Client’s account,
    • restrict or prevent further use of the Services,
    • retain and use available data and records as evidence of a breach of the terms,
    • and to do so without the Client being entitled to a refund of any fee paid or a proportional part thereof.
  16. In the event of a breach of these terms by the Client, the termination of the provision of Services shall be considered termination for reasons on the Client’s side.
  17. The Operator is not responsible for the behavior of Clients outside the Website; however, it actively creates mechanisms to protect Clients and address inappropriate behavior.
  18. The Operator is entitled to record and evaluate access to contact details for the purpose of protecting Clients and preventing misuse of the service.

Article III
Personal Data Protection

  1. The Operator processes personal data in accordance with Act No. 18/2018 Coll. on Personal Data Protection and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

  2. Personal data may be processed exclusively for the purposes of managing the registration created on the website and for the provision of services by Domelia, s.r.o. The data subject declares that the personal data provided are true and were provided freely.

  3. The data subject may withdraw consent to the processing of personal data at any time; otherwise it shall expire after 3 years from the last login to the registration created by the data subject on the above-mentioned website. Personal data will be provided or made available on the website to registered potential employees or employers and to third parties only on the basis of special regulations and for IT service purposes.

  4. The Client is entitled to publish their photograph or likeness themselves; their publication is prohibited together with the inclusion of another identifier of the data subject.

  5. Client data such as their telephone number and email address may be provided by the Client exclusively in the place designated for this purpose on the Website. The Operator is obliged to take appropriate technical or other measures so that these data are published but masked directly on the Website before logging in to the site, and to make the telephone contact available only to Clients who have an active membership and are logged in to their account,

  6. Data for the purposes of invoicing the price for the Services provided shall be provided to the Operator exclusively on the basis of the Client’s request and consent. A tax document shall be issued pursuant to Act No. 222/2004 Coll. on Value Added Tax, as amended, at the Client’s request.

  7. The Operator recommends that Clients, before mutually agreeing on cooperation, request from the other party a sufficient amount of information and documents on the basis of which they can verify the truthfulness, completeness, and timeliness of all published information. The Operator does not collect any information, documents, or other facts about its Clients. The Operator further leaves it to Clients to consider whether they will publish a photograph within the Classified Ad (publication of a photograph on the Website is not mandatory). The Client decides on the removal of a photograph themselves; photographs are removed without the Operator’s direct intervention.

  8. Pursuant to Directive 2002/58/EC of the European Parliament and of the Council concerning privacy and electronic communications, the Operator informs Households, Helpers, and Companies that it uses Cookies through the Website. By using the Website, Households, Helpers, and Companies agree to the use of Cookies. They may block or delete Cookies using an internet browser. The Operator informs Households, Helpers, and Companies that blocking Cookies may restrict full use of the Website.

  9. Competition participants are governed by the competition rules, while the organizer, who is also the Operator, undertakes to manage the personal data of participants in accordance with Act No. 18/2018 Coll. on Personal Data Protection and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

  10. The full wording of the personal data protection policy of Domelia, s.r.o. is available on this page

Article IV
Creation, Amendment, and Termination of the Contractual Relationship

  1. Registration of the Client on the Website is required for the use of any Services. Registration is carried out by completing the registration form. In the registration form, the Client shall provide:
    • a valid contact email address,
    • their own password with the required minimum number of characters,
    • first name and surname,
    • additional supplementary information (region of residence of the Client – Family, in which they require the performance of work, or regions of operation of the Client – Helper, in which the Client is prepared to perform work, possible communication language, personal attitude toward smoking, personal attitude toward pets, age, and gender).
  2. By successfully completing registration, the Client creates their own online account, which is protected by a unique login name and password. The Client is obliged to protect the login name and password against misuse and not to provide them to third parties.
  3. After successful registration, a confirmation message will be sent to the contact email address provided by the Client, containing a link to log in to the Client’s account on the Website.
  4. By registering on the Website, the Client agrees that the Operator may, at its own discretion, link the Classified Ad or Profile to other similar internet advertising portals cooperating with the Operator.
  5. The Client is obliged to regularly update their registration data, their Classified Ad, and their Profile published on the Website and, if they become outdated, to terminate the publication of the Classified Ad or Profile.
  6. The Operator’s Services are ordered through the online account, exceptionally on the basis of a written (letter, fax, email) or telephone order from the Client.
  7. The contractual relationship is created by the Operator’s confirmation (through the Website or by letter, fax, email, or telephone conversation) of the ordered Service. Provision of the Service ordered by the Client is also considered confirmation of the order. The Agreement is concluded for a fixed period corresponding to the duration of the ordered Service, effective from the date of confirmation of the order by the Operator.
  8. An order confirmed by the Operator is binding and may be changed only on the basis of mutual consent of the contracting parties. The Operator is entitled to make a change to the Order conditional upon payment of an administrative fee.
  9. Unless otherwise stated in the Agreement, the Agreement may be terminated before the expiry of its validity period by:
    • written agreement of the contracting parties.
    • withdrawal from the agreement if the other contracting party materially breaches its obligations arising from the agreement or these GTC.
  10. A material breach of the agreement includes in particular:
    • publication of any offensive, defamatory, vulgar statement or information or fact of an intimate nature,
    • publication of a Profile or Classified Ad containing any graphic representation, photograph, or other result of intellectual creative activity contrary to the legal order of the Slovak Republic,
    • use of Clients’ data for a purpose that is contrary to the mission of the Website,
    • use of the Services provided on the Website for mass sending of electronic messages, or sending messages containing information about products and services, or sending messages containing information that is contrary to the legal order of the Slovak Republic, ethical standards and good morals, or that may damage the good name of the Operator or other natural and legal persons,
  11. Written notice of withdrawal from the Agreement shall be delivered to the other Contracting Party at its address stated in the registration or to the email address provided by it.
  12. If, without fault on the part of the Operator, the agreement terminates without the use of the Services ordered by the Client, the Client shall not be entitled to a refund of the agreed price. The Operator is not responsible for partially unused Services.

Article V
Price of Services and Payment Terms

  1. The price of the Service is determined according to the valid price list published on the Website on the day the Service is ordered.

  2. A tax document shall be issued pursuant to Act No. 222/2004 Coll. on Value Added Tax, as amended, at the Client’s request. The Operator shall provide the ordered Service only after payment of the price of the ordered Service; the Operator shall inform the Client of this fact in advance.

  3. The Client is obliged to pay the price for the ordered Service by transfer to the Operator’s account or through CardPay/ComfortPay Tatra banka, or by using gift vouchers through the Edenred or Benefit Plus payment methods.

  4. In the event of the Client’s delay in paying an order or invoice, the Operator is entitled to charge default interest of 0.1% of the amount due for each day of delay; at the same time, it is entitled to temporarily suspend further provision of the Services until the ordered or invoiced amount is paid. If the Client is more than 30 days in arrears, the Operator is entitled to transfer the relevant receivable to the mandate administration of a debt collection company cooperating with the Operator. The costs of recovering the receivable shall become part of the Operator’s receivable.

  5. Objections to issued invoices that would result in limiting the Operator’s right to the creation of a receivable against the Customer must be submitted by the Customer to the Operator in writing within 7 days from the date on which the invoice was delivered to the Customer.

  6. The Operator refunds monetary amounts to Clients only if, in an individual case, they exceed EUR 0.50.

Article VI
Limitation of the Operator’s Liability

  1. The Operator is not responsible for the content aspect of the Service provided (published) on the Website, in particular for its graphic representation (e.g.: logo, photograph, or other result of intellectual creative activity) and for its grammatical correctness. The Client is solely responsible for the infringement of any rights of third parties by providing the Service on the Website. The Operator is not liable for damage caused by the provision of the Service on the Website.

  2. The Operator is not responsible for any direct or indirect damage caused by the publication of a Classified Ad or Profile on the Website or by the use of data from the Website.

  3. The Operator does not guarantee Clients that they will find a suitable person to provide work or find an opportunity to provide work, find suitable clients for the provision of their services, nor does it assume in any respect any guarantee or responsibility for the result, quality, and standard of performance of the relevant Client.

  4. The Operator does not act as an intermediary, commercial representative and/or agent of Clients and does not receive any form of commission from Clients for mediation.

  5. The Operator is not responsible for the accuracy and completeness of information provided on the Website and provides no guarantee when using such information for the relevant purpose.

  6. If the agreement terminates without the use of the Services ordered by the Client and without fault on the part of the Operator, the Client shall not be entitled to a refund of the agreed price. The Operator is not responsible for partially unused Services.

Article VII
Complaints Procedure and Liability for Defects

  1. Information about the Operator:
    - name: Domelia, s.r.o.
    - registered office: Moyzesova 931/4, 811 05 Bratislava, Slovak Republic
    - Company ID No.: 55860257
    - Tax ID No.: SK2122123949
    - register: Commercial Register at the District Court Bratislava, section: Sro, file No.: 174306/B,
    - electronic contact: [email protected]

    The Consumer (Client within the meaning of the GTC) is entitled to file a complaint by delivering their complaint by electronic mail to the email address: [email protected]. Complaints are also handled by telephone on working days from 09:00 to 17:00. We inform clients that, pursuant to the GTC, the Operator is not responsible for the content aspect of the Service provided (published) on the Website, in particular for its graphic representation (e.g.: logo, photograph, or other result of intellectual creative activity) and for its grammatical correctness. The Client is solely responsible for the infringement of any rights of third parties by providing the Service on the Website. The Operator is not liable for damage caused by the provision of the Service on the Website.

  2. The Operator is not responsible for any direct or indirect damage caused by the publication of a Classified Ad on the Website or by the use of data from the Website. The Operator does not guarantee Clients that they will find a suitable person to provide work or find an opportunity to provide work, or acquire clients, nor does it assume in any respect any guarantee or responsibility for the result, quality, and standard of performance of the relevant Client. The Operator does not act as an intermediary, commercial representative and/or agent of Clients and does not receive any form of commission from Clients for mediation.
  3. The Operator is not responsible for the accuracy and completeness of information provided on the Website and provides no guarantee when using such information for the relevant purpose. If the agreement terminates without the use of the Services ordered by the Client and without fault on the part of the Operator, the Client shall not be entitled to a refund of the agreed price. The Operator is not responsible for partially unused Services. The Consumer is entitled to file their complaint pursuant to Act No. 250/2007 Coll. on Consumer Protection and on amendment to Act of the Slovak National Council No. 372/1990 Coll. on Offences, as amended (hereinafter referred to as the “Consumer Protection Act”).
  4. If the Consumer files a complaint under the above-mentioned act, the Operator or an employee authorized by the Operator or a designated person is obliged to instruct the Consumer about their rights under Act No. 40/1964 Coll., the Civil Code, as amended. Based on the Consumer’s decision as to which of these rights the Consumer is exercising, the Operator is obliged to determine the method of handling the complaint pursuant to Section 2 letter m) of the Consumer Protection Act:
    - immediately,
    - in complex cases no later than within 3 working days from the date the complaint is filed,
    - in justified cases, in particular if a complex technical assessment of the service is required, no later than within 30 days from the date the complaint is filed.
    After the expiry of the period for handling the complaint, the Consumer has the right to withdraw from the agreement or has the right to a refund of the price paid for the complained-about service.
  5. Pursuant to Section 2 letter m) of the Consumer Protection Act, the method of handling a complaint is the repeated corrected provision of the service or a refund of the price paid for the complained-about service. The Consumer is entitled to complain about defects in the provided service pursuant to Act No. 40/1964 Coll., the Civil Code, as amended (hereinafter referred to as the “Civil Code”).
  6. Pursuant to Section 622 of the Civil Code, “if the defect is one that can be removed, the buyer has the right to have it removed free of charge, in a timely and proper manner. The seller is obliged to remove the defect without undue delay. Instead of removal of the defect, the buyer may request replacement of the item, or if the defect concerns only a component of the item, replacement of the component, provided that this does not incur disproportionate costs for the seller in view of the price of the goods or the seriousness of the defect. The seller may always replace a defective item with a defect-free item instead of removing the defect, provided that this does not cause serious difficulties for the buyer.”
  7. Pursuant to Section 623, “if the defect is one that cannot be removed and prevents the item from being properly used as a defect-free item, the buyer has the right to replacement of the item or the right to withdraw from the agreement. The buyer has the same rights if the defects are removable, but the buyer cannot properly use the item due to the recurrence of the defect after repair or due to a larger number of defects. In the case of other irremovable defects, the buyer has the right to a reasonable discount from the price of the item.”
  8. These rules also apply mutatis mutandis to the provision of services.

    If the complaint is filed by means of distance communication, the Operator is obliged to deliver confirmation of filing the complaint to the Consumer immediately; if the confirmation cannot be delivered immediately, it must be delivered without undue delay, but no later than together with the document confirming the handling of the complaint; confirmation of filing the complaint does not need to be delivered if the Consumer has the opportunity to prove the filing of the complaint in another way. The Operator is obliged to issue a written document on the handling of the complaint no later than within 30 days from the date the complaint is filed.

  9. Alternative dispute resolution

    If the Consumer is not satisfied with the manner in which the Operator handled their complaint or believes that the Operator has violated their rights, the Consumer has the right to contact the Seller with a request for remedy. If the Operator responds negatively to the Consumer’s request under the preceding sentence or does not respond to such request within 30 days from the date it was sent by the Consumer, the Consumer has the right to submit a proposal to initiate alternative dispute resolution pursuant to Section 12 of Act No. 391/2015 Coll. on Alternative Resolution of Consumer Disputes and on amendments and supplements to certain acts (hereinafter referred to as the “Alternative Resolution of Consumer Disputes Act”). The competent entity for alternative resolution of consumer disputes with the Operator is:
    - the Slovak Trade Inspection, which may be contacted for this purpose at the address SOI Central Inspectorate, Department of International Relations and ADR, Prievozská 32, P.O. Box 29, 827 99 Bratislava, or electronically at [email protected] or [email protected],
    - another competent authorized legal entity entered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (the list of authorized entities is available at http://www.mhsr.sk/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov/146987s ), while the Consumer has the right to choose which of the listed alternative dispute resolution entities to contact. The possibility of turning to a court is not affected by this. The Consumer may use the online dispute resolution platform available on the website http://ec.europa.eu/consumers/odr/ to submit a proposal for alternative resolution of their consumer dispute.

  10. The Consumer’s proposal to initiate alternative dispute resolution must, pursuant to Section 12 subsection 3 of the Alternative Resolution of Consumer Disputes Act, contain: a) the Consumer’s first name and surname, delivery address, electronic address, and telephone contact, if available,
    b) precise identification of the Operator (seller),
    c) a complete and comprehensible description of the decisive facts,
    d) an indication of what the buyer as Consumer seeks,
    e) the date on which the buyer as Consumer contacted the Operator with a request for remedy and information that the attempt to resolve the dispute directly with the Operator was unsuccessful,
    f) a declaration that the same proposal has not been sent in the matter to another alternative dispute resolution entity, that no court or arbitration court has decided the matter, that no mediation agreement has been concluded in the matter, and that alternative dispute resolution in the matter has not been terminated in the manner pursuant to Section 20 subsection 1 letters a) to e) of the Alternative Resolution of Consumer Disputes Act.
  11. The proposal may be submitted in paper form, electronic form, or orally into the record. To submit the proposal, the Consumer may use a form, a sample of which is available for the Consumer to download on the Seller’s website www.domelia.sk and which is also available on the ministry’s website (http://www.mhsr.sk/alternativne-riesenie-spotrebitelskych-sporov-clr/146956s ) and on the website of each alternative dispute resolution entity. The Consumer shall attach to the proposal documents related to the subject matter of the dispute that prove the facts stated in the proposal.

Article VIII.
Common and Final Provisions

  1. The Operator reserves the right to amend and supplement the GTC, while informing Clients of changes without delay by publishing the changes on the Websites with an indication of the date from which such changes become valid. Upon the entry into force of the new GTC, the original GTC shall cease to be valid.

  2. All relationships not regulated in the Agreement and/or the GTC shall be governed by the applicable legal regulations of the Slovak Republic.

  3. Different provisions of the Agreement shall take precedence over the GTC. The applicability of the GTC or any part thereof may be excluded only by written agreement of the Contracting Parties in the Agreement.

  4. If any provisions of the Agreement and/or the GTC become wholly or partially invalid, ineffective, or unenforceable, this shall not affect the validity and effectiveness of the remaining provisions. The Contracting Parties undertake to replace such invalid, ineffective, or unenforceable provision with a new provision, one which, in its meaning and purpose, comes as close as possible to the replaced provision and the contractual will expressed therein by the Contracting Parties. The Client acknowledges that Classified Ads or Profiles published on the Website are protected as a database pursuant to Act No. 618/2003 Coll. on Copyright and Rights Related to Copyright (the Copyright Act), as amended, and the person entitled to these rights is the Operator. The Client is entitled to use data made available on the Website exclusively to search for a suitable Classified Ad or Profile for the purpose of using or providing work as stated in the GTC, and is not entitled to use such data for any other purposes or to enable another person to use it for other purposes; otherwise, the Client is directly liable for the damage caused thereby as well as for the breach of the relevant legal regulations and the rights of the persons concerned. This does not affect the Client’s possibility to provide a Profile or Classified Ad to a third person, but only for the purpose of using or providing such Work by that third person.

  5. These GTC become valid and effective on 25 May 2025